Câu hỏi thường gặp
Q1: What products do you manufacture?
A: 1. Tableware series: including dinner plates, flat plates, fruit plates, rice bowls, soup bowls, salad bowls, noodle bowls, children's bowls, plates, compartments, etc., as well as knives, forks, spoons and adult and children's sets. 2. Cup series: including water cups, coffee cups, wine glasses, etc. 3. Kitchenware: such as heat insulation pads, coasters, pot MATS, etc. 4. Other supplies: There are also ashtrays, pet supplies, and bathroom fixtures, etc
Q2: What industries are your products used in?
A: Catering service industry, group meal/collective meal supply, household daily use, mother and baby care, hotel and homestay, pet supplies, gift and cultural and creative products, supermarket retail
Q3: Do you offer customization or OEM/ODM services?
A: We support customized services and can produce according to drawings or samples
Q4: Can I customize the packaging?
A: Sure. We offer neutral packaging or print logos and labels as per customer requirements
Q5: Are your products certified?
A: We can provide certifications such as ISO, GMP, GRS, GSV, BSCI, QS, etc. Our products can comply with the testing standards of the importing countries, such as the FDA in the United States, California 65/66, EU standards, including LFGB standards, Japanese standards, etc. We can operate according to the specific requirements of the customers.
Q6: How can I get a quotation?
A: Please send us your drawings/specs/materials/quantities to our email and Leave your email, and we will provide a quote promptly to your email.
Q7: Can you do EXW/FOB/CIF/DDP terms?
A: Yes, we support various Incoterms. Main shipping ports are Shanghai 、 Ningbo and Shenzhen.
Q8: Can I get a sample first? How long does it take?
A: Sure. Generally, the sampling time is 3 to 7 days. Complex custom parts are subject to specific requirements
Q9: What’s the lead time for bulk orders?
A: Bulk goods take 15 to 30 days. There may be adjustments during peak seasons or for special materials. It depends on the specific order situation
Q10: Can I mix different models in one order?
A: Yes, mixed orders are welcome to help you reduce inventory burden.